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Certificate III in Financial Services (Mercantile Agents) PRS30404

This nationally accredited DEST/AQTF course and the various individual units are now required to practice in the specific roles of Debt Collection – Process Serving – Repossession of Goods tracing of debtors. RPL (Recognition of Prior Learning) Unit credits are available to persons who have experience in the Commercial Agent industry or government agencies involved in the collection of debts, service of process and repossession of goods. 

Note: The above Certificate III replaces the previous Certificate III in Financial Services (Commercial Agency Practice). Persons holding the superseded course will have access via RPL for most Units of the new course. The new course is now required in NSW under the new CAPI Licensing requirements. This qualification should also be held by all persons involved in the Debt Collection process, Repossession of Goods and Service of Process, whether one is working in a large company in this role or operating as an independent contract provider 

Even if there are no licensing requirements for these activities in your State or under a  directive in a government agency, ALL persons involved in the abovestated activities are obliged (under OH&S law) to be suitably trained and qualified to conduct their instructed duties.  Licensing is a statutory imposed standard but in itself is not a qualification. Licensing Regulations do however stipulate the above DEST/AQTF qualification as a mandatory minimum requirement to practice commercially in these work portfolios. Notwithstanding that government authorities/employees are not required under the State CAPI Acts to hold a license to conduct debt collection and related activities, debt collection personnel are compelled and legally obliged to meet OH&S law as well as industry education / qualification standards whether in government or in commercial practice. Under OH&S law it is a requirement that ongoing improvement is an inherent process and evidentiary. It is also a requirement for the employer to apply ‘due diligence’ under OH&S Regulations --- If there is an industry standard in place, an Industry Code of Practice or ‘best practice’ guidelines, then these standards must be met. This includes educational standards. Government departments and agencies have a higher onus of responsibility to ensure their staff are adequately trained and meet the national standard as well as their externally engaged contractors. These national educational standards are in fact produced by the Australian Department of Education Science & Training and supported by the Industry Code of Practice (see www.aipd.com.au), the ASIC and ACCC. (Refer practice guidelines for financial services brokers mandatory qualifications and debt collection activities guidelines published by these government agencies).   

How Do I Gain the Qualification?

To gain the Certificate III in Financial Services (Mercantile Agents) PRS30404 you need to demonstrate competency in all of the units listed below (12 core units and 2 elective units).

	CERTIFICATE III in FINANCIAL SERVICES (MERCANTILE AGENTS) COURSE NO. FNS30404
FNSICIND301A	Work in the financial services industry	Core
FNSICGEN301A	Communicate in the workplace	Core
FNSICGEN302A	Use technology in the workplace	Core
FNSICGEN304A	Apply heath & safety practices in the workplace	Core
FNSMERC304A	Locate subjects	Core
FNSICORG302A	Prepare reports for management	Core
FNSICIND401A	Apply principles of professional practice to work in the financial services industry	Core
FNSICGEN404A	Resolve disputes	Core
	DEBT COLLECTION REQUIRED ELECTIVES
FNSMERC301A	Collect debts	Required Elective
FNSMERC303A	Serve legal process	Required Elective
FNSMERC401A	Develop and document case recommendations	Required Elective
FNSMERC402A	Initiate legal recovery of debts	Required Elective
FNSCONV503A	Establish, manage and administer trust accounts	Required Unit for Master License in NSW
	*     Plus One further Elective Unit from  this Course Package
	REPOSSESSION OF GOODS
FNSMERC302A	Repossess property	Required Elective
FNSMERC301A	Collect debts	Required Elective
FNSMERC303A	Serve legal process	Required Elective
	*     Plus TWO further Elective Units from this Course Package
	PROCESS SERVING
FNSMERC302A	Repossess property	Required Elective
FNSMERC301A	Collect debts	Required Elective
FNSMERC303A	Serve legal process	Required Elective
	*     Plus TWO further Elective Units from this Course Package

Delivery

Guardian OHS Systems & Training Group offers this nationally accredited course via a flexible training program of distance / on-line learning so as not to impede the participant’s professional business activities and/or employment commitments. RPL or direct credits are available for those participant’s that can evidence competency in any Units of the course, via prior experience or qualifications.

Delivery of this course can also be offered Face-to-Face in scheduled group numbers and locations and also at your offices or departmental offices by appropriate arrangement.

How much is your investment?

A participant may not have any previous experience or qualifications in this particular area so they would need to undertake the whole course. The cost would be less for someone who has completed some of the units previously (and receives direct credit) or has been working in this field for a number of years and applies for Recognition of Prior Learning (RPL).

Face to Face         - $1900                                            Note: Discounts applied for AIPD members

Distance Learning - $1900 or ($130 per unit)                        (See – www.aipd.com.au)

RPL                       -  from $900

How do I enroll?

Please register you interest in this course on this site at Registration of Interest relating the required details. We will respond to your enquiry promptly. If you wish to proceed, you will need to complete a Course Registration Form which we will e-mail to you. If your Application relates to RPL you will be required to also complete an RPL Application Form which we will send to you.

Please note that by completing the Online Registration of Interest Form in no way obligates you to enrolling in this course or any financial promise or commitment. This is only a registration process for persons having genuine interest.

Upon receipt of a completed and signed Course Registration Form, a Tax Invoice will be issued. Upon receipt of your course fees, your materials will be sent out to you for commencement of the training.  See our Registration Form for all conditions.

If you would like further information about this or other Guardian OHS Systems & Training Courses please contact us by e-mail or telephone.

Note: Courses offered under License 

To register your interest in this course please complete the Online Registration Form

Note : (This does not commit you financially to undertaking the course)  

Should you have any enquiries please forward your enquiry to us at info@guardianohs.com.au